Effective Date: 20th May 2023

1. Acceptance of Terms
   By accessing and using the services provided by PION Academy (“we”, “us”, or “our”), you agree to abide by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not use our services.

2. Services Description
   PION Academy provides online tutoring services (“Services”) to students through various online platforms. These Services include but are not limited to one-on-one tutoring sessions, educational content, and supportive learning resources.

3. User Obligations
   You agree to use PION Academy’s Services for lawful purposes only and in a manner consistent with these Terms. You will provide accurate and complete information as required for the Services and are responsible for the confidentiality of your account information.

4. Payment Terms
   Payment for Services must be made in advance. We reserve the right to change our pricing at any time. However, we will notify you in advance of any price changes.

5. Cancellation and Refund Policy
   You may cancel your Services according to the cancellation policy provided at the time of booking. Refunds will be issued as per the refund policy stated on our website.

6. Intellectual Property Rights
   All content and materials provided by PION Academy are owned by us or our content suppliers and are protected by intellectual property laws. You agree not to copy, reproduce, modify, or create derivative works from our materials without our express consent.

7. User-Generated Content
   You may submit content, including feedback and comments, provided that it is not illegal, obscene, threatening, defamatory, invasive of privacy, or infringing of intellectual property rights.

8. Privacy
   Your privacy is important to us. Our Privacy Policy, which governs the collection, use, and sharing of your personal information, is incorporated into these Terms.

9. Disclaimers
   We do not guarantee that the Services will meet your requirements or that the Services will be uninterrupted, timely, secure, or error-free.

10. Limitation of Liability
    To the fullest extent permitted by applicable law, PION Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of or inability to use our Services.

11. Indemnification
    You agree to indemnify, defend, and hold harmless PION Academy, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees.

12. Modification of Terms
    We reserve the right to modify these Terms at any time. Your continued use of the Services following any changes indicates your acceptance of the new Terms.

13. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which PION Academy operates, without regard to its conflict of law provisions.

14. Contact Information
    For any questions or concerns regarding these Terms, please contact us at:
    PION Academy 212,
    Raj Niketan Building,
    Sundervilla, Swami Vivekananda Rd,
    Santacruz West, Mumbai-400054